We want you to be completely happy with your order from Greenstreak Cards. If for any reason you're not satisfied, here's what you need to know:

Returns Window: You have 14 days from the date of delivery to request a return, in line with the UK Consumer Contracts Regulations.

Condition: Items must be returned unused, in their original packaging, and in the same condition as received.

How to Return: To start a return, please contact us at Greenstreakcards@outlook.com with your order number and reason for return. We'll guide you through the process.

Refunds: Once we've received and inspected your return, we'll notify you and process your refund within 14 days. Refunds will be issued to your original payment method.

Return Shipping: As our products are fulfilled by our suppliers, return shipping costs are the responsibility of the customer unless the item is faulty or not as described.

Faulty or Incorrect Items: If you receive a damaged, faulty, or incorrect item, please contact us within 48 hours of delivery and we'll make it right at no cost to you.

For any questions, please don't hesitate to get in touch — we're a small Yorkshire business and we genuinely care about every customer.